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Have any questions or feedback? We’re here to help. Send us a message, and we’ll get back to you within 24 hours.

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Frequently Asked Questions

Here are some common questions from our members. If you still need help, feel free to contact us directly.

1. How can I contact BIS Matrimony support?

You can contact us through the form above, or email us at info@bismatrimony.com. Our support team is available Monday to Saturday, 10 AM – 6 PM.

2. How long does it take to get a response?

We usually respond within 24 hours of receiving your message. During weekends or holidays, it may take slightly longer.

3. Can I meet your support team in person?

Yes, you can visit our main office at Ranni, Pathanamthitta during working hours. We recommend booking an appointment beforehand.

4. What kind of support can I expect?

Our team assists with account setup, plan upgrades, profile verification, and technical issues related to the BIS Matrimony platform.